Overall aim
To ensure that Door Supervisors have the knowledge and understanding of their role and responsibilities in the security industry environment.
Introduction
Aim: To introduce Door Supervisors to the Leisure and Security industries
Objectives: By the end of this session trainees will be able to:
Define the role of the Door Supervisor
Identify the qualities of a Door Supervisor
Identify the key authorities in the Leisure and Security industries
State the relationships with the SIA, the police and local authorities
State the main objectives of Door Supervisors
State the requirements for Door Supervisors under the Private Security Industry Act
Behavioural Standards
Aim: To discuss appropriate behaviour for Door Supervisors
Objectives: By the end of this session trainees will be able to:
State the reasons for having behavioural standards
State the standards of behaviour required of Door Supervisors
State the SIA's specific requirements in relation to licensing and enforcement
Civil and Criminal Law
Aim: To discuss civil and criminal law relevant to door supervision
Objectives: By the end of this session trainees will be able to:
Show an understanding of civil and criminal law
State the requirements relating to the use of force
State what is meant by 'reasonable and 'necessary force'
Identify types of assault
List crimes against property that Door Supervisors may come across
Identify the options available when the law is broken
Searching
Aim: To discuss search procedures
Objectives: By the end of this session trainees will be able to:
State the reasons for searching premises
State how to search people and their property
State 'conditions of entry' and the importance of obtaining permission to search
State the difference between general, random and specific searches
Define an 'offensive weapon'
State the hazards of conducting a search
State the procedures for recording articles seized during searches
Identify the options available to Door Supervisors if they find items during searches
Arrest
Aim: To discuss arrest procedures
Objectives: By the end of this session trainees will be able to:
Identify offences
State the agreed procedures for arrest
State the limitations to a Door Supervisor's powers of arrest
Specify why arrests should only be made as a last resort
State the procedures following an arrest
Drugs Awareness
Aim: To discuss drugs and drug abuse
Objectives: By the end of this session trainees will be able to:
Identify key areas of drugs misuse legislation
State some of the symptoms of drug abuse
Identify the most common types of illegal drugs
Identify signs of drug dealing
State how to deal with customers found in possession of drugs
State the procedure for handling seized drugs
Identify Health and Safety issues in relation to illegal drugs
State how to dispose of contaminated waste
Recording Incidents and Crime Scene Preservation
Aim: To discuss incident recording and crime scene preservation
Objectives: By the end of this session trainees will be able to:
Identify the types and reasons for records
State the reasons for recording incidents
Identify incidents that need recording and when to call the police
Explain what information a record should contain
State the rules for incident book/notebook entries
Identify the different types of evidence
State how forensic evidence can be obtained at a crime scene
State the basic rules to follow to preserve evidence
Licensing Law
Aim: To discuss licensing law and the licensee's social responsibility
Objectives: By the end of this session trainees will be able to:
State the licensing objectives under the Licensing law
State the law in relation to refusing entry and ejecting customers
State police powers in relation to licensed premises
State the different types of licences and permissions available for premises
State the rights and duties of licensees and Door Supervisors as their representatives
State the law in relation to young persons
State the conduct that is considered unlawful under licensing, gaming and sexual offences legislation
Equal Opportunities
Aim: To discuss Equal Opportunities and Discrimination
Objectives: By the end of this session trainees will be able to:
State what is meant by equal opportunities, prejudice and stereotyping
State the relevance for Door Supervisors of the Race Relations Act, the Sex Discrimination Act and the Disability Discrimination Act
State how these Acts may be enforced
Health and Safety at Work
Aim: To discuss Health and Safety in the workplace
Objectives: By the end of the session trainees will be able to:
State the main areas of Health and Safety legislation
State the purpose of 'duty of care'
State the responsibilities of the employer, employees and self employed
Identify typical risks, hazards and spillages
Identify safety signs and safety signals
State the precautions to be taken in the manual handling of heavy goods
State the precautions to be taken against HIV, hepatitis and other infectious diseases
Emergency procedures
Aim: To learn the basic procedures for emergency situations
Objectives: By the end of this session trainees will be able to:
Identify common human responses in an emergency
Identify the reasons for fire certificates and occupancy figures
State the three components of fire
Explain the importance of knowing the venue's fire and evacuation procedures
Identify the types of fire extinguishers, and their use
State the procedures for a bomb threat
State how to act in a first response situation requiring first aid
State who to contact in first aid situations
